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January 19, 2006
Cheaper Bedside Calls?
If you remember, when Jules was in The Royal Free, I'd posted about the bedside phones. A useful means of communication, but hugely expensive, both in calling out and calling in.
Well, it seems we weren't the only ones that thought the charges were a bit excessive. The Department of Health has been ordered to review the charges made to hospital patients for telephone calls. As usual, it appears the costs are as a result of the complex nature of providing the service, and the various providers it has to go through. Hopefully, as a result of the Ofcom investigation, things will change, and it'll be cheaper calling your relative in hospital, rather than more expensive than calling your Aunt in Australia 
Posted by alan at January 19, 2006 12:59 PM
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