If you remember, when Jules was in The Royal Free, I'd posted about the bedside phones. A useful means of communication, but hugely expensive, both in calling out and calling in.
Well, it seems we weren't the only ones that thought the charges were a bit excessive. The Department of Health has been ordered to review the charges made to hospital patients for telephone calls. As usual, it appears the costs are as a result of the complex nature of providing the service, and the various providers it has to go through. Hopefully, as a result of the Ofcom investigation, things will change, and it'll be cheaper calling your relative in hospital, rather than more expensive than calling your Aunt in Australia 
